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Orlando Remote Support

Did you know that we can support your security system without having to visit your business or home?

Download and Install TeamViewer On Your Machine

In order for us to help remotely, you will need TeamViewer running on your computer.

TeamViewer works across all platforms; Windows, Mac and any others.

Install TeamViewer

Run the setup file by clicking on it. The installation process will look like the images below.

Once the download is complete you will need to select the “Basic Installation” option.

If you are a residential customer, please select personal. If your are a company or business customer, please select commercial.
Next, click the Accept button.

After these two steps TeamViewer will be installed and ready to use.

Using TeamViewer

Once you’ve installed TeamViewer, we can connect to your computer in order to provide remote assistance.

To connect remotely to your computer, the support agent needs your computer’s TeamViewer ID and password (circled below).

Your computer’s ID will always remain the same, while TeamViewer will randomly generate a new password for each new session.

To start a connection, your support agent will ask for your TeamViewer ID and password to assist you.

Source: How to Use Remote Control with TeamViewer
https://blog.teamviewer.com/remote-control-teamviewer/

TeamViewer is a trademark of TeamViewer GMBH.
Windows ® is a registered trademark of Microsoft Corporation.
Mac ® is a registered trademark of Apple.

Call us to setup a free estimate. As an Orlando-based security provider, we can serve all your security needs including security cameras, access control, security camera installation and low-voltage cabling.